Privacy Policy

Rather than use legal jargon we are describing here in easy, simple to understand

terms how we handle your personal information within our apps.

What we do - Solar Apps. In our Solar Apps (Camping Solar) we do not collect any personal information. Where GPS locations (latitude and longitude) are displayed in the apps or viewed in diagnostic data only 2 decimal digits are available which only enables disclosiing your location to within 1.1km or 0.68 miles. We provide an opportunity for feedback via email. We do not collect email addresses for any purposes. We retain emails and replies indefinitely, the only purpose being to refer to them.  In each app we subscribe to an analytics service that gives us usage statistics, rough location data, details of in-app purchases, app lifecyle events and diagnostic information for any app crashes. This service uses a different Id for your device to the one we have access to. It is not possible for us to track you through these analytics. Should you contact us for support via email or Facebook we do not collect your addresses for promotions or external distribution. What we do - Recent Apps. In our newer apps (Escape Planner, Game Timer, SAYC Bidding) we do not collect any personal information. We provide an opportunity for feedback via a feedback form that uses a developer device specific identifier to identify the source of the comments that you make. Should we wish to respond to you we can create a message using that that same identifier that the app will pick up and display to you. In each app we subscribe to an analytics service that gives us usage statistics, rough location data, details of in-app purchases, app lifecyle events and diagnostic information for any app crashes. This service uses a different Id for your device to the one we have access to. It is not possible for us to track you through these analytics. Should you contact us for support via email or Facebook we do not collect your addresses for promotions or external distribution. What we do - Older Apps. In our older apps (Barking Dog Monitor & Noise Monitor): In each of these apps you may optionally enter a contact email address for us to use to help support your use of the app. This lives in your app and may be communicated to us as stated below. During use, each of our apps creates an execution log recording the main events during the apps use. In the event of a fatal error (app just vanishes during use) this execution log is automatically turned into an error log with information about where the error occurred and its nature. This error log is collected and uploaded to a server on the next execution of the app. The only way to avoid this upload would be to delete and re-install the app. Should you have decided to provide the optional contact email address then the error log will  contain this email address. The error log also contains the name you have given to your device, eg ‘John’s iPad 5’. There is no other personal information in the log. Our app’s also contain a ‘Report a Problem’ button which will ask for a problem description and then may ask whether you wish to send an email with a screen capture image showing the problem or if you wish to submit the log file. If you choose to submit the log file then you will be asked for an optional contact email address (if you have not already provided it). Following this the app will terminate creating an error log with the information you provided. You must restart the app for this log to be uploaded. Within the app we may collect statistical information as to your use or major events. There is no personal or device identification information collected during this process. Why do we do this. We believe every user of our apps should contribute to their stability by automatically submitting error logs upon fatal errors. Getting details of every fatal error helps us towards the goal of 100% reliability. What we do not do. We do not collect anything that identifies you or your device either through the app or when contacted by you for support. We can only be responsible for those things that our app does. What the device and its operating system may do is outside of our control. A Work In Progress This document may be updated from time to time so please review it if any questions arise.
© 2023 John Hall

Your Information

This document sets forth the Privacy Policy for John Hall and the IOS apps developed by him. John Hall is committed to providing you with the best possible customer service experience.
iOS Apps
for the iPad and iPhone by John Hall

Privacy Policy

Rather than use legal jargon we are describing here in easy, simple to

understand terms how we handle your personal information within our

apps.

What we do - Solar Apps. In our Solar Apps (Camping Solar) we do not collect any personal information. Where GPS locations (latitude and longitude) are displayed in the apps or viewed in diagnostic data only 2 decimal digits are available which only enables disclosiing your location to within 1.1km or 0.68 miles. We provide an opportunity for feedback via email. We do not collect email addresses for any purposes. We retain emails and replies indefinitely, the only purpose being to refer to them.  In each app we subscribe to an analytics service that gives us usage statistics, rough location data, details of in-app purchases, app lifecyle events and diagnostic information for any app crashes. This service uses a different Id for your device to the one we have access to. It is not possible for us to track you through these analytics. Should you contact us for support via email or Facebook we do not collect your addresses for promotions or external distribution. What we do - Recent Apps. In our newer apps (Escape Planner, Game Timer, SAYC Bidding) we do not collect any personal information. We provide an opportunity for feedback via a feedback form that uses a developer device specific identifier to identify the source of the comments that you make. Should we wish to respond to you we can create a message using that that same identifier that the app will pick up and display to you. In each app we subscribe to an analytics service that gives us usage statistics, rough location data, details of in-app purchases, app lifecyle events and diagnostic information for any app crashes. This service uses a different Id for your device to the one we have access to. It is not possible for us to track you through these analytics. Should you contact us for support via email or Facebook we do not collect your addresses for promotions or external distribution. What we do - Older Apps. In our older apps (Barking Dog Monitor & Noise Monitor): In each of these apps you may optionally enter a contact email address for us to use to help support your use of the app. This lives in your app and may be communicated to us as stated below. During use, each of our apps creates an execution log recording the main events during the apps use. In the event of a fatal error (app just vanishes during use) this execution log is automatically turned into an error log with information about where the error occurred and its nature. This error log is collected and uploaded to a server on the next execution of the app. The only way to avoid this upload would be to delete and re-install the app. Should you have decided to provide the optional contact email address then the error log will  contain this email address. The error log also contains the name you have given to your device, eg ‘John’s iPad 5’. There is no other personal information in the log. Our app’s also contain a ‘Report a Problem’ button which will ask for a problem description and then may ask whether you wish to send an email with a screen capture image showing the problem or if you wish to submit the log file. If you choose to submit the log file then you will be asked for an optional contact email address (if you have not already provided it). Following this the app will terminate creating an error log with the information you provided. You must restart the app for this log to be uploaded. Within the app we may collect statistical information as to your use or major events. There is no personal or device identification information collected during this process. Why do we do this. We believe every user of our apps should contribute to their stability by automatically submitting error logs upon fatal errors. Getting details of every fatal error helps us towards the goal of 100% reliability. What we do not do. We do not collect anything that identifies you or your device either through the app or when contacted by you for support. We can only be responsible for those things that our app does. What the device and its operating system may do is outside of our control. A Work In Progress This document may be updated from time to time so please review it if any questions arise.
© 2023 John Hall

Your Information

This document sets forth the Privacy Policy for John Hall and the IOS apps developed by him. John Hall is committed to providing you with the best possible customer service experience.
iOS Apps
For the iPad and iPhone by John Hall